Order Cancellations: Orders can be cancelled within 24 hours of purchase. Post-shipment orders cannot be cancelled.

Refund Eligibility: Refunds are available for damaged, defective, or incorrect products only. Requests must be made within 7 days of delivery.

Return Conditions: To be eligible for a return, the product must be unused, unopened, and in original packaging.

Non-Refundable Products: Used or opened products, and sale/promotion items are non-refundable.

Refund Process: To initiate a refund, contact customer support with order details and product images. Refunds are processed within 7-10 business days.

Return Shipping: Customers are responsible for return shipping costs unless the product is defective or damaged.