Shiv Dairy
Shipping & Returns
Everything you need to know about receiving, checking, and returning your dairy order.
From our dairy to you
We pack every order with care so your Shiv Dairy favorites arrive ready for your kitchen.
01
Place your order
Choose your favorites from our shop and complete checkout with your delivery details.
02
We prepare it
Your order is carefully packed to help protect product quality in transit.
Freshness matters to us. Please check your order as soon as it arrives.
03
Track delivery
Use the delivery updates provided with your order to follow it on its way.
04
Check your order
Inspect items on arrival and contact us promptly if something is not right.
Returns
Need help with an order?
Because dairy products are perishable, return eligibility depends on the item and the condition in which it arrives.
Report issues quickly
If an item arrives damaged, incorrect, or not as expected, contact Shiv Dairy as soon as possible with your order details.
We will make it right
Our team will review your request and guide you through the next steps, which may include a replacement, store credit, or refund where appropriate.